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Better Business Bureau Accredited

December 08, 2009

by John Shedletsky



ROBLOX is proud to announce that we are now Better Business Bureau accredited! We will zealously maintain our BBB reliability rating of A, fueled by our passionate commitment to enhancing customer value.

Being BBB accredited means that we adhere to the BBB Online Best Practices code, which has eight focusing principles:

1. Build Trust

Establish and maintain a positive track record in the marketplace.

2. Advertise Honestly

Adhere to established standards of advertising and selling.

3. Tell the Truth

Honestly represent products and services, including clear and adequate disclosures of all material terms.

4. Be Transparent

Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.

5. Honor Promises

Abide by all written agreements and verbal representations.

6. Be Responsive

Address marketplace disputes quickly, professionally, and in

good faith.

7. Safeguard Privacy

Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.

8. Embody Integrity

Approach all business dealings, marketplace transactions and

commitments with integrity.

Read more about BBB Online Business Best Practices here.

– Telamon